On March 23, 2015, we had a difficult flight to Sacramento and our plane was close to 4 hours late in arriving. It required I get a hotel and stay overnite before getting home. One of the passengers knew of your hotel and I couldn't have had a more wonderful experience after a horrific flight.
The woman who answered the phone the evening of March 23rd was kind, patient, and very reassuring. I was quite stressed and was calling from the plane that was finally about to depart. She heard my despair and how challenged I was with finding a room that was reasonably priced near the airport. She put me in a room on the 2nd floor that had me gasp when I opened the door, it was so unexpectedly beautiful.
I was stunned at how impeccably tasteful everything was, spent quite a bit of time looking at all the touches that housekeeping puts into your rooms, (loved the way you fold the towels, facial tissue and toilet paper!!) and felt so pampered and luxurious sleeping there. The staff was incredibly kind and friendly and my experience was so wonderful that I wanted to take the time to thank you for running such a fabulous hotel. I have mentioned you to some friends in Nevada City where I live and will definitely stay there again should the need arise.
Thanks again for all the little things you and your staff do to make our experience at your hotel a memorable one.
D. Greenberg, April 2015 - via email
Very nice area of Sacramento. All staff very friendly. Very clean, quiet, convenient to airport. Breakfast room was very clean and the selection was good and fresh.
MaJo, September 19, 2012 - Travelocity
The convenience to downtown was great without the downtown prices. The staff was very accommodating in meeting all our needs. The grounds were well groomed. Although the hotel had many guests as we discovered at breakfast, we never bumped shoulders with anyone because the hotel was quite spacious.
Stryczek, August 16, 2012 - Travelocity
“A quality place to stay”
The overall experience was really good...Airport shuttle was very convenient, the staff very helpful, clean accomodations and the breakfast bar was an added bonus. I recommend it.
310cpd, Aug 17, 2012 - TripAdvisor
“Clean, comfy and convenient.”
Front desk was great, entire place clean and nIcely decorated/updated. Room very clean and comfortable. Breakfast was good, the pool was fun and even with families surrounding us our room was quiet. A/C worked great and fridge was a real plus. Highly recommend.
Aimeecarpenter, Aug 4, 2012 - TripAdvisor
Everything a hotel can be. Clear customer centered communications. Great rooms and facility. Engineered and managed for the customer. Stayed an extra night. Loved the very available luggage carts. Parking even had shade.
C.T., July 25, 2012 - TripAdvisor